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Project Profile: Airoli, Navi MumbaiEmergency Response

Shree Samarth Horizon CHS - Case Study

Property:Shree Samarth Horizon CHS
Equipment:4 High-Rise Traction Elevators (18 Floors)
Scope:24/7 Rapid Emergency Dispatch, Brake Coil Rewind, Sunday Entrapment Remediation
Location:Airoli, Navi Mumbai
Engineering Operations & Track Record350+ Elevators Under Care • 15+ Certified Engineers • 15+ Years Experience
350+
0+ LIFTSNavi Mumbai & Pune
15+
0+ ENGSPune Field Operations
15Y+
0Y+ EXPAMC Industry Track Record
24/7
0/7 RESP24/7 Rapid Dispatch

Project Challenge

On a stormy Sunday evening, a sudden electrical power surge tripped the main traction brake coil of Tower B primary elevator, leaving four residents trapped between the 9th and 10th floors.

The NSE Engineering Solution

NSE Navi Mumbai mobile emergency response crew was dispatched immediately, arriving on-site in 19 minutes. Engineers executed manual brake release leveling to evacuate all passengers safely, then installed a replacement coil from mobile van inventory to restore full operation that night.

Their technician was on-site in 19 minutes on a Sunday evening. The calm, professional way they rescued our residents was commendable.

Sanjay MoreManaging Committee Member, Shree Samarth Horizon CHS

Measurable Results Achieved

19 MinsEmergency Arrival
Zero InjuryPassenger Rescue
< 2 HoursService Restored

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